How can you make your business stand out and improve new customer acquisition while maintaining existing customers? Learn how at PDCA’s Drycleaning and Laundry Expo, when PDCA presents a Friday afternoon seminar on September 23, starting at 3:30 p.m. at the Atlantic City Convention Center.
Tried and true processes will be presented in detail by Trudy Adams, processes that you can implement immediately in your business. This presentation touches on all aspects of service and, delves into how to use your data and employee motivation to create the Touchpoints necessary to retain customers and grow your business. The session costs $75, but is free to PDCA members.
Become A Member!
Membership in PDCA helps you by providing the tools that make your business run more efficiently and effectively
Learn how to make more money by:
› Attracting and Keeping Customers
› Improving Sales
› Applying for Grant Money
Find out how to save money by:
› Operating More Efficiently
› Reducing Employee Turnover
› Avoid Costly Fines & Penalties
Make Your Job Easier:
› Equipment and Maintenance Tips
› Information on State of the Art Processes
› Training Seminars
Online Registration is now OPEN on the EXPO page
As I write this column, the outside temperatures are rising, and business volume is declining. What to do?
It seems to me that you have two choices: shrug your shoulders and hope that that things pick up eventually. Or, use this time to take positive action to improve your finances.
May I suggest something to consider: EDUCATION. How long has it been since you learned a new spotting technique? A new marketing idea? Gotten up to speed on new OSHA regulations?
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PDCA Wins Sales Tax Expansion Battle - After vigorous opposition and a coordinated effort, PDCA was successful in removing the sales tax on drycleaning from the proposed PA budget. Governor Wolf has declined to sign or veto the last version sent to him, so it is now in effect. There is no sales tax expansion in it. See the video at the top, right of this page.
PDCA’s Drycleaning and Laundry Expo 2016 will have some new FREE educational features. Early booth sales booth sales for Expo 16 are pointing to a large and varied exhibit. Attendees will have the opportunity to see what is new, to meet their current or future needs.
Potential exhibitors should click in the Expo button at the top of the page for details.
PDCA Visits Balfurd Laundry. PDCA members had the opportunity to visit one of the largest and most innovative laundry facilities in Pennsylvania. Balfurd Laundry is located in Tipton, PA, outside of State College.