Mark Pollock

President's Message

by Mark Pollock
As we say goodbye to 2017, an important chapter in my life also will also come to a close. My two-year term as President of the Pennsylvania and Delaware Cleaners Association will end on December 31st. I leave knowing that the group will be capably led by Steve Stevenson, who takes the reins of office on January 1st.
There are many people to thank for their help and support during my tenure. Our organization is blessed with a hard-working Board of Directors, who helped in the planning of Association educational and social events, along with the biannual Drycleaning and Laundry EXPO, to be held in Baltimore, MD in 2018. Our excellent Executive Directors, Carol Memberg and Leslie Schaeffer, were instrumental in putting these plans into reality.
Finally, my thanks go to you, our members, for allowing me the honor of serving as your President. I look forward to continuing to serve our industry as a member of the DLI Board, and as Show Chair for EXPO 2018.
As I leave office, let me take this opportunity to wish all of you and your families a very healthy, happy, and prosperous New Year. See you again down the road!

Mark Pollock
DLI Certified Professional Drycleaner
President, Pennsylvania and Delaware Cleaners Association
District 2 Committee Member, Drycleaning and Laundry Institute

...from the Board

Pollock to Serve on DLI Board -
Congratulations to PDCA President Mark Pollock who has been named District Committee Representative for our area. This position gives an added voice from our area. The person holding it cannot vote, but can voice opinions and ideas.

Quick Answers Available
If you have a question or a problem and need DLI’s help, you can get a fast answer using DLI’s new LiveChat feature. When you log on to dlionline.org, the LiveChat box pops up. Simply type what you need to know, and you will get an immediate answer and can discuss your question with the person most able to help you..
Member in the News
Congratulations to Monika Manter and the folks at Balfurd Dry Cleaners in State College. They were featured in DLI’s Fabricare Magazine, which detailed their success in following up on the results of their Mystery Shopper.
You Are Invited
PDCA is Your association. We want to provide seminars that meet your needs and your interests. Your are invited to make suggestions and requests for seminars and meetings in your area. Let us know, and we will do our best to meet your needs.

Tech Talk

Differential shrinkage

Differential shrinkage occurs when only certain sets of yarns shrink on a garment creating a puckered appearance. Differential shrinkage can exist in fabrics constructed of yarns different in tension, twist, or fiber type. Very often, the differential shrinkage is severe enough to create a ripples or puckered appearance on the entire fabric. The drycleaning process is a total immersion process and cannot create shrinkage in only certain sets of yarns. Differential shrinkage can be controlled only by better stabilization processes during manufacturing. Shrinkage of this type occurs when the yarn has not been properly stabilized or preshrunk before the fabric is woven. Such shrinkage is often progressive and may not be noticeable until after several cleanings. However, in some instances, shrinkage will occur during the initial cleaning.
Reprinted with permission of DLI